1. GENERAL INFORMATION

Global Trust Solutions AG, operating under the brand GTS Executive Chauffeur Services, respects the privacy of its clients, website visitors, partners, and other users of its services.

This Privacy Policy explains how we collect, use, store, and disclose personal data when you:

• Visit our website (gts-concept.ch)

• Request a quotation or make a booking

• Contact us or apply to become a transportation partner

• Otherwise interact with our services

Global Trust Solutions AG operates a booking and coordination platform connecting clients with independent, professional, and licensed transportation partners. Unless expressly stated otherwise, transportation services are performed by independent transportation partners and their assigned chauffeurs.

This Privacy Policy is intended to comply with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

2. DATA CONTROLLER

The controller responsible for the processing of personal data through this website and our booking services is:

Global Trust Solutions AG (operating under the brand GTS Executive Chauffeur Services)

• Address: c/o Blauschild GmbH, Bahnhofstrasse 4, 9100 Herisau AR, Switzerland

• General Enquiries: office@gts-concept.ch

• Booking Enquiries: booking@gts-concept.ch

• Website: gts-concept.ch

Global Trust Solutions AG determines the purposes and means of processing personal data within the scope of its booking, coordination, and administrative activities.

3. PERSONAL DATA WE COLLECT

Depending on how you interact with us, we may collect the following categories of personal data:

• Contact Information: Full name, email address, telephone number, company name, billing information, and other voluntary contact details.

• Booking and Travel Information: Pickup location, destination, date/time of travel, flight/train details, number of passengers, luggage requirements, requested vehicle category, special travel requirements, and coordination data. (Please avoid providing sensitive personal information unless genuinely necessary).

• Corporate Client Information: Company name, contact persons, business address, billing details, booking history, invoice information, and contractual data.

• Partner Information: Professional status, licenses, insurance coverage, vehicle data, and relevant business verification details for chauffeurs and transportation companies.

• Technical and Website Data: IP address, browser type, device info, operating system, access dates/times, pages visited, referring URL, and cookie data.

4. HOW WE USE PERSONAL DATA

We process personal data only where necessary for legitimate and specified purposes, including:

• Processing booking and quotation requests

• Coordinating transportation services and assigning appropriate partners

• Communicating booking updates, pickup arrangements, and chauffeur assignments

• Managing customer/corporate accounts, processing payments, and issuing invoices

• Providing customer support and managing our partner network

• Maintaining/improving our website and preventing fraud or security incidents

• Establishing, exercising, or defending legal claims

• Complying with applicable legal, accounting, and regulatory obligations

Where GDPR applies, processing is based on performance of a contract, legal obligations, legitimate interests, or consent.

5. TRANSPORTATION PARTNERS

GTS Executive Chauffeur Services acts as a booking and coordination platform. To fulfill a booking, we disclose necessary details to the selected independent partner:

• Passenger name and telephone number

• Pickup location, destination, date, and time

• Flight/train information, passenger count, luggage details, and special instructions

We limit shared information strictly to what is necessary. Transportation partners are independently responsible for complying with applicable data protection laws.

6. OTHER SERVICE PROVIDERS

We use third-party service providers to support our operations. These may include providers for:

• Website hosting and IT/cybersecurity

• Email, communication, and customer support tools

• Payment processing, accounting, and invoicing

• Website analytics, mapping, and location services

• Booking infrastructure

Providers process data solely as necessary under contractual and legal safeguards. We do not sell or rent personal data to third parties.

7. PAYMENTS

Payments are processed through authorized third-party payment service providers under their own privacy policies. Global Trust Solutions AG only receives transactional confirmation data:

• Customer name & billing information

• Transaction amount, date, status, and reference ID

GTS does not receive or store complete payment card details when processed directly by the payment provider.

8. INTERNATIONAL DATA TRANSFERS

Because GTS coordinates transportation across Switzerland and Europe, data may be disclosed to international partners or service providers outside Switzerland/EEA.

Where personal data is transferred internationally to a country without an adequate level of data protection, Global Trust Solutions AG implements appropriate safeguards, such as recognized Standard Contractual Clauses (SCCs), in accordance with FDPIC guidelines and applicable law.

9. COOKIES AND SIMILAR TECHNOLOGIES

Our website uses cookies and similar technologies to:

• Enable essential website functionality & security

• Remember user preferences

• Improve performance and analyze website usage

Where legally required, non-essential cookies are only activated after user consent. You can manage preference settings via your browser. For detailed information, please review our Cookie Policy.

10. DATA SECURITY

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or destruction. However, no internet transmission or electronic storage system can guarantee absolute security.

11. DATA RETENTION

We retain personal data only as long as necessary for the purposes it was collected, or to satisfy legal, tax, accounting, and regulatory requirements under Swiss law.

Once data is no longer required, it is securely deleted or anonymized.

12. YOUR DATA PROTECTION RIGHTS

Depending on applicable law (FADP / GDPR Articles 15–21), you may have the right to:

• Request confirmation of data processing and access to your data

• Request correction of inaccurate or incomplete data

• Request deletion or restriction of processing

• Object to processing or withdraw consent

• Request data portability (where applicable)

• Lodge a complaint with a competent data protection authority

13. THIRD-PARTY WEBSITES

Our website may contain links to external third-party sites or services. GTS is not responsible for the privacy practices of external platforms. We encourage users to review third-party privacy policies directly.

14. CHILDREN’S DATA

Our services are not directed at children. When booking transportation for a minor, the person making the booking must have the appropriate authority to provide the necessary information.

15. CHANGES TO THIS PRIVACY POLICY

We may update this policy periodically to reflect changes in our services, technology, or legal requirements. Updated versions will be published on our website with the revised date.

16. CONTACT AND DATA PROTECTION REQUESTS

For privacy inquiries or to exercise your rights, please contact us at:

• Entity: Global Trust Solutions AG (GTS Executive Chauffeur Services)

• Address: c/o Blauschild GmbH, Bahnhofstrasse 4, 9100 Herisau AR, Switzerland

• General Privacy Requests: office@gts-concept.ch

• Booking-Related Requests: booking@gts-concept.ch

• Website: gts-concept.ch